Shipping & Returns
Digital Products (Internet Bundles)
At Shop DCS GH, all internet bundle purchases are processed and delivered electronically to the number provided at checkout.
Customers are responsible for ensuring that all details entered are accurate before confirming payment.
Please note:
Data sent to a wrong phone number
Data sent to a wrong network
Data sent to an EVD number
Data sent to an Agent/merchant number
will still be processed to the details provided but such numbers will not receive the bundle.
❗ No refunds will be made for errors caused by incorrect information or the above submitted by the customer.
We strongly advise customers to double-check all numbers and network selections before completing their purchase.
Physical Products (Imported Goods)
All physical items purchased from DCS Shops are carefully inspected before shipping to ensure quality and accuracy.
Delivery:
Orders are processed within the stated timeframe after payment confirmation.
Delivery timelines may vary depending on location.
Customers will be contacted to confirm delivery details where necessary.
Returns & Refunds (Physical Items)
Returns may be accepted under the following conditions:
Item received is damaged (must be reported within 24 hours of delivery)
Wrong item was delivered
Product has a verified manufacturing defect
Conditions for returns:
Item must be unused
Item must be in original packaging
Proof of purchase must be provided
Refunds (if approved) will be processed after inspection of the returned item.
Please note:
Shipping fees are non-refundable.
Items damaged due to misuse or mishandling after delivery are not eligible for return.